Privacy Policy

When you visit our website, we may collect non-personally identifiable information such as your browser type, operating system, IP address, device information, and pages visited to help us improve our website and services. If you contact us via email, we will collect your email address and any information you provide in your message. We may also collect personal information you voluntarily provide, such as names, phone numbers, and postcodes, when you express interest in our services or participate in activities on the website.

We automatically collect certain information when you visit, use, or navigate the website. This may include log and usage data (e.g., date/time stamps, pages viewed, searches), device data (e.g., hardware model, operating system), and location data (e.g., geolocation based on IP address). You can opt out of location data collection by disabling location settings on your device, though this may affect certain functionalities.

We use the information collected to:

• Respond to your inquiries and provide support.
• Improve our website, applications, and services.
• Send periodic emails if you have opted-in to receive them (you can unsubscribe at any time).
• Facilitate account creation and logon processes, including via third-party accounts (e.g., Google or Facebook) if you choose to link them.
• Post testimonials with your consent, which may include your name.
• Request feedback and enable user-to-user communications.
• Manage user accounts, fulfill orders, administer prize draws, and deliver services.
• Send administrative information, protect our services, and comply with legal obligations.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide advance notice. This does not include website hosting partners, vendors, consultants, or other third-party service providers who assist us in operating our website, conducting our business, or serving our users, as long as they agree to keep this information confidential. We may share your information with third-party estate and letting agents as part of a lead generation service, third-party advertisers for targeted advertising, affiliates, or business partners offering products or services, with your consent. We may also release information to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

In the event of a business transfer (e.g., merger, sale, or acquisition), your information may be shared or transferred.

Our website may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance user experience and collect information. Cookies are small data files placed on your device for record-keeping and tracking purposes. You may set your browser to refuse cookies or alert you when cookies are sent, but this may affect the functionality of some parts of the website.

We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We are not responsible or liable for the content, privacy practices, or activities of these linked sites. We encourage you to review their policies.

We implement a variety of security measures, including firewalls and organizational safeguards, to maintain the safety of your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection against unauthorized access. Transmission of information to and from our website is at your own risk.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or legal purposes). Typically, we will not keep your information for longer than 2 years. When no longer needed, we will delete or anonymize your information, or securely store it until deletion is possible.

We do not knowingly collect data from or market to children under 18 years of age. If we learn that such data has been collected, we will deactivate the account and promptly delete the data. If you believe we have collected data from a minor, please contact us at faqnews.help@email.com.

In some regions, such as the European Economic Area, you have rights to access, rectify, erase, restrict, or port your personal information, or object to its processing. To exercise these rights, contact us at faqnews.help@email.com. You may also withdraw consent for processing at any time, though this will not affect prior lawful processing. If you believe we are unlawfully processing your data, you may complain to your local data protection authority (e.g., EU authorities: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm; Switzerland: https://www.edoeb.admin.ch/edoeb/en/home.html).

We reserve the right to update or change our Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Material changes may be communicated via prominent notice or direct notification. You are advised to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, please contact us at faqnews.help@email.com.